1. Information we collect
We collect information you provide directly through contact forms, information created through your use of our website, and limited technical information required to keep our website secure and reliable.
Contact and business information
This includes details such as your name, email address, company name, phone number, and any project details you share when reaching out to us for a consultation or partnership.
Website usage data
We process analytics, interaction metrics, and related usage signals needed to understand how visitors engage with our company website and portfolio.
Technical and security information
We collect device, browser, session, IP, and web server telemetry where necessary to protect our website, prevent abuse, monitor reliability, and investigate issues.
2. How we use information
We use personal information to run our business operations responsibly.
- To respond to your inquiries and evaluate potential software development projects.
- To communicate with you about our services and offerings.
- To provide customer support and transactional notifications.
- To detect fraud, misuse, unauthorized access, or operational failures.
- To analyse performance and improve our website experience.
3. When we share information
We do not sell personal information. We share information only where needed to run our business or comply with legal obligations.
- With service providers that help us host our website, manage emails, or handle analytics.
- With authorities where required by law, regulation, or valid legal process.
- During a business transfer if Atop Web Technologies is reorganised.
4. Data retention
We retain information for as long as it is needed to support our business interactions, satisfy legal obligations, resolve disputes, and maintain accurate records.
Retention periods vary depending on the data type. When information is no longer required, we delete it or de-identify it where reasonably possible.
5. Your choices
If you want to request access to your information, ask a privacy question, or request deletion, contact hello@atopwebtech.com.
6. International use and security
We use technical and organisational safeguards designed to protect data, but no online system can promise absolute security. We continuously improve our controls, access restrictions, and infrastructure as our business evolves.